Both technologies are meant to shorten customer wait times that executives acknowledge have grown in recent years. The technology, which can take and relay customer orders to human staff, will help speed up lines. Grumbling the McDonald’s jingle through what I imagine is a very small opening in the corner of his unamused mouth. McDonald’s also has stopped serving some burgers … There’s no shortage of investment, which at the moment is going toward the new McD Tech Labs in Silicon Valley, where engineers and data scientists are working on voice-recognition software. Speech-recognition technology is replacing the wait time with speedy service and streamlined processes to get hungry diners in, out, and on their way. The new drive thru technology will allow “complex, multilingual, multi-accent and multi-item conversational ordering.” McDonald’s plans to create a faster drive thru service with voice recognition. ... Fast food giant McDonald’s is using cognitive technology to convert drive-through orders to text that can be fed directly into the outlet’s point-of-sale system. The Wall Street Journal reports: McDonald’s is testing voice-recognition software at a drive-through in suburban Chicago. Now, the fast food chain acquired a voice recognition start up — Apprente. Speech to text to POS. These moves are part of the food chain’s plan of having a tech-driven dining experience to its customers all over the U.S. and Australia. McDonald’s is buying Apprente, a developer of voice-recognition tech for the restaurant industry, reports Crain’s Chicago Business. There might not be another voice in … In March, McDonald’s spent more than $300 million to buy Dynamic Yield to develop artificial intelligence tools. Voice recognition Borrowing from the success of Apple’s Siri, Samsung’s Bixby, and Google’s voice apps, McDonald’s is adopting voice recognition … Inside the restaurant, a robot also tosses chicken, fish and fries into vats of oil. A McDonald’s location in suburban Chicago is currently testing a voice-recognition-powered drive through and a robotic deep fryer, according … This is McDonald’s third tech acquisition in the past six months. Voice recognition technology is far from perfect and it seems that kinks are still being worked out — presumably, McDonald’s doesn’t want numerous orders screwed up … McDonald’s is diving deeper in the technology realm. Continuing its tech buying spree, fast food giant McDonald's announced Tuesday that it plans to buy the voice recognition firm Apprente to speed up ordering at drive thru. McDonald recently acquired the voice-based technology provider Apprente and the decision logic technology of Dynamic Yield early this year. 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