Click on File > Options. I was advised to clear cache/auto complete and to rename the offline address books. The email address might have an internal addressing method of the Exchange Server, not the SMTP address. Verify your account March 26, 2018 / hoernersblog. Then suddenly become okay. If the user doesn't want to lose all the cached data in the NK2 file there is a free program called NK2EDIT that allows you to edit the file and remove only the problematic entries. Over the last few days, Outlook users are suddenly getting the 'green' email address and the above warning when attempting to REPLY to SOME of our internal staff (different people are problems for different users) 0 Recommended Answers 2 Replies 8 Upvotes. We started seeing this Friday and now it's spreading to different users through the org. This person is a verified professional. 1 Solution. I have not seen it on my own computer, but I'm running Outlook 2013 and they are Outlook 2010. Describes an issue in which users who have a cloud-based archive in a hybrid Exchange deployment can't access their mail in Outlook or Outlook on the web. Will post back if I hear anything more. Your email address does not need to be valid to use it to login to your customer account. It is only showing this for external contacts (not on Teams) and opening the contact card shows the email address as correct. I no longer have access to the original email address that I used to set up my accounts. When he types there name and hits CTRL+K he is presented with a message above the address that says This email message cannot be delivered to....Because the email address is no longer … I'm sure you've checked already but - does the sender have a signature that Outlook is objecting to? Insiro Pte Ltd is an IT service provider. How do I associate it with a DxO account? This e-mail message cannot be delivered to Email because the email-address is no longer valid. You can follow the question or vote as helpful, but you cannot reply to this thread. Any payment sent directly to your phone number or email address won’t reach your Venmo account until you’ve verified them. An email address no longer valid message appears in Outlook as mailtip on certain internal recipients. I hope that answers your question and feel free to let us know if you need further assistance. DNS record updates usually propagate across the Internet in a few hours, but they can take up to 72 hours. Without a verified phone number, you won’t be able to transfer funds to your bank account or sen d and request payments. Community content may not be verified or up-to-date. For more details on that, click 3. How you get to that goal is up to you. Can you (or anyone else in your organisation) receive mail from this sender? Asked about 2 years ago by Lucy. Click the location and folder that contains the corrupted workbook. My email address is no longer valid so I need to change it. Some types of email accounts, like work … Trying to send an email message using Outlook for Windows, but receive the error, "We won't be able to deliver this message to , because the email address is no longer valid". But if this works, please let me know as I'd like to have this resolved ASAP. Which of the following retains the information it's storing when the system power is turned off? To recover as much of the data as possible, choose Repair. But there are some exceptions. The Exchange server will not verify the external address, thus the MailTip will not show up with "this email address is no longer valid". How do I log in to my account if my email address is no longer valid and I don't know my password? Anyone hear back regarding their 365 support ticket? 4,899 Views. Still same recommendation from them - "Empty nickname cache". I went to "settings", "sign out" and it is asking me for the password ***** was linked to my discontinued email address. Done exactly the same as above for possible fixes but the issues remains. If you want people to stop using an inactive email address, the ultimate goal should be to get to a point where the departed user’s email address is no longer valid in the organization, and any messages sent to it result in a non-delivery report to the sender. If Repair didn't work, choose Extract Data to extract values and formulas from the workbook. "We won't be able to deliver this message to sip:firstname.lastname@domain.com because the email address is no longer valid." Ugh I really hope I don't have to walk around and touch every single machine.. Question: Q: My iCloud email address is no longer valid and in use...I now have a new email but my iPad always still asks for the password for this OLD email address for me to do anything (ie. Now when this issue crops up we just delete the offline address book folder within the user's profile. Some of the resolutions suggested were able to resolve their concerns. This morning I find out that a few other users are also having the issue. Weeks since I have lost all access to my facebook. Account Access & Recovery, Web, Other. I have used the same email address for years and don't have an … 'address is no longer valid' in our company for many users. 5. This one is puzzling me. What I did is to uncheck use cache exchange mode. Hopefully there is a better solution in the future that I can get here. on We are currently working with several email administrators of a company we recently purchased as part of a business acquisition to move their user mailboxes to our Exchange Online Tenant. I would like to change the email address on my old firefox account but the email address is no longer valid. 9/18/19, 8:24 AM. The email address might have an internal addressing method of the Exchange Server, not the SMTP address. I have followed all the steps that were suggested such as copying over suggested contacts then deleting, empty auto complete list with no change. I have an activation code for DxO software. One of our users was getting an undeliverable message error in Outlook 2013 warning that one of the recipient's email addresses was "no longer valid" when sending mail to another particular user within the company. This seems to be an Office 365 issue as far as I can tell and not on the client side..  Any fixes please let me know! Deleted cache/auto complete, deleted suggested contact, deleted and recreate outlook profile and uninstalled/reinstalled office 2010 - all no change. Click the arrow next to the Open and Repair. Are the email messages failing with a "5.1.1 NDR" error? Password was reset but the new one was sent to the e-mail which is not working any more. Nevermind - tried that but did not fix the issue either. Everyone is on Outlook 2010/Office 365 backend. 3. Can you see the user's account in the GAL? It's just replies to internal domain contacts as of right now. You can choose whether or not you receive marketing emails from Kobo and the language that you receive emails in. I am having the same exact issue with my whole company. Started October 24. What I did is to uncheck use cache exchange mode. Upvote (8) Subscribe Unsubscribe. Dear Friends, It has been "6" SIX, SEIS, SECHS! Same issue with 'address is no longer valid' in our company for many users, starting October 24. The prompt "We won't be able to deliver this message because email address is no longer valid" comes from the EWS API (MailTips command). Restart Excel and try to open Excel documents. This thread is locked. I have written numerous emails to facebook (login@facebook, info@facebook, privacy@facebook) and explained my problem. Doesnt happen in OWA and only issues with Outlook 2010. Choose your path Increase your proficiency with the Dynamics 365 applications that you already use and learn more about the apps that interest you. I have a user who has imported all his contacts from his previous employers. Logging In. I have only received one answer that the email I am using is not associated with any accounts. If you re-enabled Cached and mailtips, does the issue re-appear? Select Trust Center > Trust center settings. If Microsoft Excel detects a corrupted file upon opening, it automatically starts File Recovery mode and will attempt to repair it. The recipient was able to still receive the emails regardless, and the sender did not receive the error in the Outlook Web App. Remove the existing "auto-complete" entry for the recipient's email address from Outlook. Uncheck all the options under Protected View > Env: Office 2010 with Office365 for email. Note. And it could be that your new mail server can't recognize the email address. The message reads as follows : We won’t be able to deliver this message because the email address is no longer valid. I've run into this - after reviewing the issue with Microsoft Support we found that the issue stemmed from an outdated Offline Global Address List. I asked them to delete their auto-complete cache and am still waiting for a response (they are an off-site user). StandingForChildren Do you get that "The file is corrupt and cannot be opened" message every time you receive an Excel file and tried opening it in Excel? I can confirm a Domain Outlook 2013 client DOES NOT have the problem. If your string looks like an SMTP address, Outlook will resolve it as a one-off SMTP address. How do I change it? This e-mail message cannot be delivered to (recipient name) because the e-mail address is no longer valid *SOLVED* So half my working day is spent providing network support for my employer. 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